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In the news! Part 7!

11/14/2017 (Permalink)

General In the news! Part 7! In the news!

Local Disaster Response Professional Says Keep the Focus on Fire Prevention for a Safe and Joyous Holiday Season!

SERVPRO® restoration specialist outlines holiday home fire prevention guidelines

East Windsor, CT (Grassroots Newswire) 11/17/2017-- The American Red Cross (ARC) cites statistics from the U.S. Fire Administration1 showing nearly 47,000 fires occur during the winter holidays, claiming more than 500 lives, causing more than 2,200 injuries, and costing $554 million in property damage.

Antonio Senese of SERVPRO® of The Windsors cautions home owners to follow some important ARC guidelines for holiday decorating and entertaining to make sure that the glow in their holiday celebrations is from twinkling lights and not a costly and potentially deadly fire.

  • Place Christmas trees and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents, and candles.
  • Purchase flame-retardant metallic or artificial trees. If you purchase a real tree, make sure that it has fresh, green needles that aren’t easily broken. Keep live trees as moist as possible by giving them plenty of water.
  • Make sure that light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer’s instructions.
  • If you are celebrating Hanukkah or Kwanzaa, keep flammable items, including curtains and holiday decorations, at least three feet away from your candles. Place your menorah or kinara on a non-flammable surface, such as a tray lined with aluminum foil, to catch the melting candle wax. Never leave lit candles unattended.
  • Ensure all candles and smoking materials are properly extinguished after guests leave and always unplug tree and holiday lights before leaving home or going to bed.

“If, in spite of all your precautions, a fire does break out, the most important thing you can do to help save lives is to install and maintain smoke alarms throughout your property,” Senese says . “Having a working smoke alarm reduces everyone’s chances of dying in a fire by nearly half.” 1 notes that the ARC is joining with fire departments and community groups nationwide to deliver and install a limited number of free smoke alarms in homes for those in need. Contact your local ARC chapter for more information.

 The disaster response professionals at SERVPRO, a national leader and provider of fire and water cleanup and restoration services, witness the devastation that home fires can cause far too often. They also know that when fire causes a loss of life, there is no “remediation” possible. To keep the focus on fire prevention, rather than fire restoration, SERVPRO has teamed up with the American Red Cross by supporting the ARC Disaster Responder2 program, and in particular the Home Fire Preparedness Campaign. 3 As a Disaster Responder, SERVPRO pledges dollars and support in advance to help the ARC develop and distribute educational materials and respond immediately when they are needed.

“As a SERVPRO professional, I know that even the most diligent fire prevention planning can’t prevent all home fires. That’s why fire safety planning, like installing and maintaining smoke detectors and having a family escape plan, is also important,” Senese  says . “If a fire does break out in your home this holiday season, make sure all your family members follow this lifesaving advice from the ARC: Get Out, Stay Out, and Call for Help.”

For more fire prevention and fire safety tips and information about fire and water damage restoration services, please visit www.SERVPRO.com. For more information on SERVPRO® of The Windsors, please contact Antonio Senese at 860-627-0763 or www.SERVPROthewindsors.com

In the news! Part 6! American Red Cross and Hurricane Harvey and Irma

9/8/2017 (Permalink)

Community In the news! Part 6! American Red Cross and Hurricane Harvey and Irma We are proud sponsors of the American Red Cross!

The American Red Cross continues to help people impacted by Hurricane Harvey while preparing to respond to Florida and the Southeast as powerful Hurricane Irma nears the United States and its territories. Hurricane Irma is the most powerful Atlantic Ocean hurricane on record. People in the potential path of the storm should monitor weather reports and prepare accordingly.

The Red Cross has robust disaster response capabilities, which allow the organization to respond to two significant disasters like Hurricanes Harvey and Irma without compromising assistance to those in need.

Though the rain has stopped falling in Texas and Louisiana, river and bayou flooding continues. Officials estimate as many as 135,000 homes may be impacted with more than 22,000 homes receiving major damage. In some areas, people are just beginning to clean up their flooded homes. The Red Cross is doing everything  it can to get help where it’s needed. Access to many areas remains challenging but the Red Cross is expanding its  reach into more communities every day. The Red Cross is working around the clock to support the victims of Hurricane Harvey.

More than 16,000 people sought refuge in 90 Red Cross and partner shelters across Texas. The Red Cross is also assisting the Louisiana state government with emergency shelters.   Even now, more than 3,100 Red Cross disaster workers have helped:

  • Along with its partners, serve more than 906,000 meals and snacks;
  • Provide care by supporting 26,000 mental health and health services contacts;
  • Distribute more than 194,000 relief items like diapers and comfort kits that contain deodorant, toothbrushes, toothpaste and other hygiene items for people forced from their homes; and
  • Mobilize more than 190 emergency response vehicles to help deliver meals and relief supplies.

The American Red Cross is mounting a massive response as Irma heads to the United States. Red Cross workers are hard at work on many island nations throughout the storm’s path and, with Irma bearing down on Puerto Rico and the U.S. Virgin Islands, the American Red Cross is already there helping.

Hurricane Irma is currently a Category 5 hurricane with 185 mph winds. The storm has cut access to some islands and others  may face similar  challenges. In Florida, evacuations are underway and the National Guard has been  activated. People are lining up for gas, making arrangements for disaster supplies, and getting their homes ready.

To prepare for Hurricane Irma, the American Red Cross has:

  • Mobilized relief materials through Florida and the mid-Atlantic region.
  • Staged responders in nearby areas so they may respond quickly.
  • Planned to have the resources to shelter more than 120,000 people.
  • Activated 80 emergency response vehicles.
  • Prepositioned 100,000 shelf-stable meals.

Even as The Red Cross continues to operate shelters, serve meals, and provide critical relief supplies in areas affected by Hurricane Harvey, some people have returned home and need assistance. The Red Cross will work with individuals and families to help them recover. The Red Cross will help residents start the recovery process by connecting them to needed services and resources. In some cases, the Red Cross may provide financial assistance.

Recovering from a disaster can be a challenging, emotionally draining, and complicated process. Each community and each family will have different needs, and will require different support to meet those needs. Red Cross caseworkers connect one-on-one with people to create recovery plans, navigate paperwork and locate help from other agencies.

The Red Cross works with government and nonprofit partners to help develop coordinated community recovery plans and strategies. In some situations, the Red Cross may give grants to partner organizations for specialized activities such as mold remediation or building storm shelters. Our recovery support could also include preparedness activities so people and communities are ready for the next emergency.

Hoarding

8/31/2017 (Permalink)

Cleaning Hoarding In your community and here to help!

Some collectors focus on one particular item perhaps coins or sports memorabilia while other collectors appreciate everything. Unfortunately, sometimes appreciation turns to obsession. This obsession then leads to amassing uncontrollable amounts of everything and anything; commonly known as hoarding. SERVPRO of The Windsors has a lot of experience with hoarding situations. We have visited properties where plastic store bags filled an entire room, another with magazines, and another with beverages.

Eventually, for one reason or another; the items will need to be dealt with and the space cleaned. It may be due to a homeowner moving, passing away, or the need to clean and empty the space to restore the property to safe living conditions. 

Whatever the circumstances it will take understanding, discretion, and patience to assist in the process.  We have experience working with property owners and their families in this difficult times. Together the families and our crews determined what can be salvaged, what needs to be disposed of, and then get the dwelling clean and sanitized. If this is something we can help you with please don’t hesitate to contact us at (860)627-0763.

In the news! Part 5!

8/14/2017 (Permalink)

Community In the news! Part 5! September is National Preparedness Month!

SERVPRO Recognizes National Preparedness Month with a Reminder to Home and Business Owners: “Disasters Don’t Plan Ahead. You Can.”

Local disaster restoration specialist offers no-cost tools to help property owners prepare a comprehensive emergency readiness plan!

East Windsor, CT (Grassroots Newswire) 8/23/2017—September is National Preparedness Month (http://www.ready.gov/September), an annual event sponsored by the Federal Emergency Management Agency (FEMA) to raise awareness about the importance of preparing—in advance—for the unexpected. In support of this initiative, Antonio Senese, owner of SERVPRO® of The Windsors, encourages property owners to take the following two steps now to protect their family, home, and business in the aftermath of a disaster.

  1. Review and update your emergency preparedness plan, including business and life continuity plans. If you don’t yet have a plan, use the tools provided by FEMA to get started. (https://www.ready.gov/make-a-plan)
  2. Collect and store time-critical information, like the location of shutoff valves, fire suppression system controls, and emergency contact numbers electronically, where it is immediately available to assist first responders.

“Evacuation plans and emergency supply kits help you survive a disaster, but a comprehensive emergency preparedness plan helps you recover from a disaster,” said Senese. “The most effective response to any emergency is a fast response. That’s why having critical system and contact information at your fingertips is so important. A quick and effective response helps minimize repairs and downtime, helping both businesses and families get back on track in less time, with less stress.”

SERVPRO offers tools for both commercial and residential property owners to help them minimize damage and recover quickly from emergencies. The SERVPRO READY app stores essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes. Both home and business owners can download the free app at https://ready.SERVPRO.com/home/mobileapp. Local business owners can take an additional preparedness step by designating SERVPRO of The Windsors as their disaster mitigation and restoration provider. SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP) and storing that profile in the READY app.

“Rapid response from a disaster cleanup and restoration specialist can help the property owner evaluate options, start the insurance process, and take the right steps from the beginning to bring their property back to normal,” said Senese. “Even in the confusion and panic that often surround a disaster, a property owner or manager using the SERVPRO READY app can reach out for expert help right from the scene, using a cell phone.”

SERVPRO® of The Windsors specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO® of The Windsors, please contact Antonio Senese at 860-627-0763 or www.SERVPROthewindsors.com. For more information on SERVPRO® and the SERVPRO® Emergency READY Program (ERP), please visit our website at www.ready.SERVPRO.com.

Kitchen Remodels

8/11/2017 (Permalink)

Building Services Kitchen Remodels This picture shows a kitchen we remodeled! The homeowner wanted a fresh and inviting kitchen-nailed it!

The kitchen is one of the most utilized rooms in any home.  It is a place for eating, cleaning and gathering together! As such, we all want a nice kitchen. What exactly that means varies by person. Some people enjoy a light and airy space, others care about the size of the range, hardwood floors or tile? So many options, so many things to consider! We here at SERVPRO of The Windsors have a lot of experience in kitchen remodels!  We work with homeowners to create the space they enjoy.  From flooring oprtions to hardware choices we work closely to customize each kitchen for our clients.  In fact, in a recent poll (completed in our office) results show kitchen remodels are one of the most enjoyable construction products! So we would love to help you with yours!  If you have any needs for design or construction for your kitchen remodel give us a call at (860)627-0763! We look forward to hearing from you!

Elderly Parents

8/1/2017 (Permalink)

General Elderly Parents This picture shows a property that needed cleaning after an accident involving blood. We removed the carpet and cleaned and sanitized the floors.

In our office we’ve been talking a lot lately about the world changing hands. Many of us, the “baby boomers” are seeing after our parents; caring for them as they once cared for us. One major task many of us are facing is the resettling process.

As part of the resettling process we are cleaning and readying their old homes and their new.  We are moving our parents into our homes, looking after theirs, down-sizing, or settling them in at an assisted living facility.

Whichever path you find your family on gives you a heavy workload.  When ready to make new living arrangements you don’t have to do it alone; SERVPRO of The Windsors can help! We are proud to offer pack-out, cleaning, and emergency services. 

SERVPRO of The Windsors works with families and municipalities to assist in the preparation and maintenance of elderly housing. We clean and sanitize prior to move-in, after accidents including bodily fluids, spills and anything else that may come up, and regular maintenance cleaning from window washing to carpet cleaning. SERVPRO of The Windsors is a comprehensive company offering services to meet all your needs. 

We also pride ourselves on our ability to cater our services to the needs of each specific job.  We understand certain jobs may need to move at a slower speed, comfortable for our elderly customers, or perhaps there is an urgency in cleaning after an accident so a resident can get home quickly, whatever the circumstances we are #heretohelp! 

SERVPRO 48th Annual Convention 2017!

7/17/2017 (Permalink)

General SERVPRO 48th Annual Convention 2017! Our chief enjoying Seattle!!

SERVPRO’S 48th Annual Convention took place June 24th -28th 2017!  This year the event was hosted in Seattle, Washington!  It was our team’s first time visiting The Emerald City! It was a blast! Home to Starbucks, the Space Needle and the popular Pike Place Market; Seattle is a one of a kind city! The views from Mount Rainier were breathtaking, the food fresh and delicious, and the weather quite different than what us New Englanders are used to!  Overall our team had a great time and enjoyed all the new experiences that defined the trip! 

Besides the fun in Emerald City our team dedicated some time to attend informational workshops. The workshops consisted of content on the latest and greatest techniques, products, features, and tools our SERVPRO system will be providing to our customers!

Another highlight of the SERVPRO convention is the Awards Extravaganza!  This year SERVPRO of The Windsors was recognized and awarded with the Chairman’s Bronze award.  This particular award grants us tremendous pride as it recognizes are continuous growth, dedication and commitment to our customers, community, and SERVPRO family!

As we neared the end of convention 2017 the suspense became too much! Where will convention 2018 be?? The convention concluded with the big reveal!  Drum roll please! Dun da dunnnn!! Orlando!!  See you there! #Orlando2018

In the news! Part 4!

7/17/2017 (Permalink)

General In the news! Part 4! In the news! Part 4!

East Windsor, CT (Grassroots Newswire)7/10/2017— Antonio Senese of SERVPRO of The Windsors joined a group of high-performing franchisees who were recognized during an Awards Extravaganza event at the recent SERVPRO® Annual Convention. SERVPRO of The Windsors received the Chairman’s Bronze Award. More than 2,500 owners, key staff, and corporate representatives attended the annual event, which was held in Seattle at the Sheraton Seattle Hotel, June 24–28.

“We have a dedicated group of disaster remediation professionals at SERVPRO of The Windsors, and we’re proud to accept this award on behalf of our entire team,” said Senese, Owner. “Our business is just one of many extraordinary small businesses in the SERVPRO Franchise System, all of which benefit from the innovative tools, the business framework, and the ongoing training SERVPRO provides. This support is a big part of the reason why SERVPRO has been an industry leader in disaster cleanup, restoration and remediation services for 50 years.”

Each year, the Awards Extravaganza event is a highlight of the convention. The 2017 convention theme, “Every Day is GAMEDAY,” was a thread running through the 50 breakout sessions and three general sessions available to franchise owners and key team members in attendance. In keeping with the theme, the keynote speaker was Ross Bernstein, an inspirational business speaker and best-selling sports author. Bernstein’s signature program, “The Champion’s Code: Building Relationships Through Life Lessons of Integrity and Accountability from the Sports World to the Business World” (www.rossbernstein.com), reinforces the concept that individuals win games, but TEAMS win championships.

“As we celebrate our 50th year of providing world-class service to home and business owners who find themselves faced with sudden and unexpected disasters, the message that Bernstein delivers resonates. Our company’s success is built on the professionalism, caring, and integrity of our individual franchisees, like this year’s award winners. But the focus of the company as a whole is on providing the tools and training these individuals need to succeed,” said Sue Steen, Chief Executive Officer of SERVPRO Industries, Inc. “This annual gathering is our opportunity to share the latest in technology and insights with our owners, to congratulate this year’s award winners, and thank the extraordinary entrepreneurs—the team that has kept us at the top of our business category year after year.”

For more information about SERVPRO of The Windsors, please contact Antonio Senese at 860-627-0763 or visit www.SERVPROthewindsors.com.

Summer time home prep!

6/15/2017 (Permalink)

General Summer time home prep! Enjoy the summer!

This has been a crazy year! Some days have felt like summer has already began! The warmer seasons are the perfect time to get our homes in order, with that in mind here are some summer time house preparation tips!

  • Get your sprinkler systems ready to go, have serviced as necessary!
  • Replace batteries in your smoke detectors and carbon monoxide detectors!
  • Power wash the exterior of your home!
  • Wash the windows! Inside and out!
  • Clean out your ducts!
  • Clean your gutters!
  • Change your air filters!
  • Ensure your attic vents are clean and functioning properly!
  • Clean decks and walkways!
  • Inspect and repair your roof!
  • Inspect hoses for leaks!
  • Clean your drapery!
  • Clean your fireplace!
  • Reseal your patio!
  • Clean your screen doors! 
  • Have your HVAC system serviced! 

If you need any help you know who to call! 860-627-0763 

In the news! Part 4! Small Business Week!

4/10/2017 (Permalink)

Community In the news! Part 4! Small Business Week! Small business week!

East Windsor, CT, 4/20/2017(Grassroots Newswire) —From April 30 to May 6, 2017, America will celebrate Small Business Week*, an annual event sponsored by the U.S. Small Business Association (SBA). According to Antonio Senese, owner of SERVPRO® of The Windsors, Small Business Week is an opportunity for national and community leaders to recognize the critical contributions of America’s entrepreneurs and small business owners to the country’s economy.


Sense emphasizes there is nothing “small” about small business when it comes to its importance to the nation’s economic health. According to statistics from the SBA, 28 million small businesses in America account for 54 percent of all U.S. sales; of those 28 million businesses, the 600,000 U.S. franchised small businesses, like SERVPRO, account for 40 percent of all retail sales and provide jobs for some eight million people. As these local business people work to grow their businesses, they help create 21st century jobs, drive innovation, and increase America’s global competitiveness.


For entrepreneurs like Senese, becoming a franchise owner is one path to small business ownership. “Entrepreneurship is at the heart of a successful small business—the drive to own and grow a business through your own efforts,” said Sue Steen, SERVPRO Industries, Inc., chief executive officer. “Franchise organizations like SERVPRO give entrepreneurs a framework for their ambitions, access to state-of-the-art tools and processes, and a roadmap for sound financial management and growth.”


Some franchised small businesses offer entrepreneurs an opportunity to own and run their own small business while providing a service to the community they live and work in. With SERVPRO, for example, franchise ownership helps entrepreneurs combine their hometown knowledge and the emotional investment they have with their community with access to the latest disaster remediation technology and products. This combination creates a community asset that could prove invaluable to home and business owners who are struck by the unexpected.


“I’m proud to be a small business owner in my community,” says Senese. “But, as a SERVPRO small business owner, I know that the unexpected can happen – a flood, a fire, an explosion, a storm, a mudslide, whatever the event might be – big or small. When the unexpected does happen, I’m also proud to know that my staff and I are ready to respond immediately and effectively to limit the damage to property and disruption to lives in my community. Having both an emotional and financial stake in the community is what distinguishes small businesses with local owners from other businesses. And that’s what makes small businesses such an important thread in the fabric of this country.” SERVPRO of The Windsors specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO of The Windsors, please contact Antonio Senese at 860-627-0763 or office@SERVPROthewindsors.com. For more information on the SERVPRO mobile app and the SERVPRO Emergency READY Program, please visit http://www.SERVPROthewindsors.com