Recent Posts

Smart Toaster Starts Fire in South Windsor!

4/9/2024 (Permalink)

house fire in kitchen, white cabinets burned, servpro logo, counter, burnt toaster in south windsor Here we see the damage caused by the toaster and what was left of it after the fire!

In recent years, smart appliances have changed the way we interact with everyday household devices. From Amazon’s Alexa to refrigerators to washing machines, thermostats and everything else, these devices offer a range of benefits that enhance convenience, efficiency, and even safety in our homes. While the benefits of smart appliances are substantial, it's essential to acknowledge that connectivity can also introduce unique risks.

Recently, a South Windsor homeowner suffered a house fire caused by a smart toaster. The family had recently added smart appliances to their kitchen. The toaster boasted customizable toasting settings and remote control via a mobile app. One morning, the family received a notification via phone indicating the toaster had encountered an error. However, a few minutes later, a neighbor noticed smoke coming from the kitchen.

Fortunately, the homeowner was able to react quickly to extinguish the fire and mitigate the damage. While the family avoided totally catastrophe the home sustained smoke damage throughout all three levels and the kitchen was charred. Fortunately, noone was hurt and the property can be restored.

This cautionary tale underscores the importance of exercising caution and vigilance when integrating smart technology into our homes. While smart appliances have many benefits it is important to monitor the devices and maintain an emergency response plan for your home and family.

SERVPRO of The Windsors is performing the fire remediation and will also assist the homeowners with their reconstruction. We understand the hardships after a home fire and will work will property owner to ease difficulty navigating remediation work. If you need us, we are just a call away. Keep an eye on our blog to watch this project unfold.

The Connecticut River Chronicles: Understanding the Impact of Flooding

2/29/2024 (Permalink)

flooding in windsor ct, flood in south windsor ct, servpro of the windsors, logo, local water damage The local area experiences flooding when water levels increase at the Connecticut River. SERVPRO can help!

Connecticut's picturesque landscapes are intertwined with the majestic Connecticut River. The Connecticut River meanders through the heart of the state, serving as a source of scenic beauty, recreational opportunities, and economic vitality. However, this natural wonder also presents challenges, particularly in the form of flooding. Its proximity to urban centers and low-lying areas along with its extensive watershed. renders local communities susceptible to flooding, especially during periods of heavy rainfall, snowmelt, ice jams, or storm surges.

The consequences of flooding near the Connecticut River in Connecticut are significant and far-reaching. Homes, businesses, and infrastructure bear the brunt of inundation, leading to property damage, economic losses, and disruption of daily life. When floodwaters rise, they leave behind a trail of devastation that can be overwhelming. Homes and businesses are left waterlogged, belongings damaged, and lives uprooted. In the aftermath of such disasters, the role of restoration specialists becomes paramount.

SERVPRO of The Windsors responds to flooding around the clock. We understand the urgency of the situation and pride ourselves on rapid emergency response capabilities. In many cases, flood damage extends beyond surface-level issues, requiring extensive restoration and reconstruction efforts. SERVPRO® offers a full spectrum of services, from repairing structural damage to restoring personal belongings.

SERVPRO stands ready to help communities along the Connecticut River and beyond rebuild and restore what matters most: their homes, their businesses, and their lives. If you experience water damage caused by flooding or anything else. Call us today, our team will work tirelessly to restore your property. While awaiting our crew, check out these emergency water damage response tips.

Commercial Water Damage Emergency Response!

2/29/2024 (Permalink)

airport hangar in windsor CT, servpro of the windsors logo, blue sky, planes Following water damage mitigation, SERVPRO was able to check out the hangars and aircrafts!

When water damage threatens the operational heart of a major airline like American Airlines, every second counts. When unforeseeable water damage struck, threatening to disrupt operations at Bradley Airport, the airline knew to trust industry leaders.

American Airlines faced an unexpected hurdle when water damage jeopardized key facilities. Such incidents not only pose logistical challenges but also carry the potential to tarnish the airline's reputation for reliability and efficiency. Recognizing the urgency of the situation, American Airlines turned to SERVPRO of The Windsors, a trusted name in disaster recovery, to address the issue with speed and expertise.

Upon receiving the distress call, SERVPRO of The Windsors sprang into action. Time being of the essence, our team of experts wasted no time in mobilizing our resources and responding to the property. The first order of business was to conduct a thorough assessment of the water damage. With a keen eye for detail and extensive experience in disaster recovery, we surveyed the affected areas, identifying the extent of the damage and formulated a strategic plan for mitigation and restoration. Immediately after assessing the damage, we got to work extracting water and beginning an aggressive drying plan.

By entrusting SERVPRO® with the task of water damage recovery, American Airlines safeguarded not only its property but also its reputation for operational excellence. SERVPRO’s swift response and meticulous approach ensured that disruptions were minimized, allowing American Airlines to maintain its commitment to punctuality and customer satisfaction. If your business needs an emergency response following a disaster, turn to SERVPRO for all of your mitigation needs.

Storm Damage Following Heavy Winds in CT

2/27/2024 (Permalink)

servpro, storm, lightning, south windsor CT, Windsor CT SERVPRO of The Windsors your emergency responder after a storm!

Forecasts are predicting storm activity here in Hartford County this week. Windstorms, with their powerful gusts and swirling winds, pose significant risks to property owners worldwide. Whether you reside in a coastal region vulnerable to hurricanes or in an inland area susceptible to severe thunderstorms, understanding the potential property damage risks during windstorms is crucial for safeguarding your home or business.

Let's review the various ways windstorms can cause property damage and offer practical tips for minimizing risks and preparing for such events.

Understanding Windstorm Damage:

  1. Roof Damage: One of the most common consequences of windstorms is roof damage. Strong winds can lift shingles, tiles, or metal panels, causing them to detach or become displaced. This exposes the underlying structure to water intrusion, leading to leaks and potential interior damage.

  2. Structural Damage: High winds can exert tremendous pressure on the exterior walls of buildings, especially those with large openings such as garages or storefronts. This pressure can compromise the integrity of the structure, resulting in wall collapse or structural failure.

  3. Broken Windows: Flying debris carried by strong winds can shatter windows and glass doors, posing both safety hazards and allowing wind-driven rain to enter the property. Broken windows also leave the interior vulnerable to further damage from wind and water.

  4. Fallen Trees and Limbs: Trees, particularly those with weak or diseased branches, are susceptible to toppling during windstorms. Falling trees and limbs can cause extensive damage to roofs, vehicles, and other structures on the property.

  5. Damage to Exterior Features: Fences, siding, gutters, and outdoor fixtures are also at risk during windstorms. Loose or improperly secured components can be torn away by strong winds, leading to additional property damage.

If you experience water damage or storm damage after the bad weather. Call us for emergency response. 

Local Church Relies on SERVPRO of The Windsors!

6/14/2022 (Permalink)

church water damage, SERVPRO of The Windsors, wall with area removed, drying equipment , stairs, SERVPRO logo The church was left clean and orderly, ready for repairs!

After suffering from water intrusion stemming from roof damage, a local church in East Hartford called us in to perform the water mitigation and subsequent repair work. Our mitigation scope consisted first of asbestos testing, to ensure the building materials were safe to remove. Next, the crew moved on to the demolition. The demo consisted of the removal of the carpeting, drywall wall and ceiling, and insulation.  These materials were removed for a few reasons. Carpeting often becomes delaminated while water gets trapped in insulation and requires removal to ensure proper drying and prevent secondary damage.  After demo, our crew cleaned and disinfected all the affected areas before setting up drying equipment to dry out the framing and subfloor. After the materials achieved the drying goals, our crew removed the equipment, completing the job. The church was left dry, clean, and ready to move right into repairs. Check back on the blog to see the repairs once we complete the repair work!  

Crossword Fun!

6/10/2022 (Permalink)

crossword puzzle, green background, SERVPRO logo, water, fire damage, cleanup Can you solve this SERVPRO themed crossword?

Hello friends, welcome back to the blog! In today’s post we have a fun SERVPRO themed crossword puzzle! Fill in the missing words in the clues below to complete the crossword! Good luck! The answer key is listed below, try not to peek before you’ve answered all the clues! Let us know on how you did on Facebook and be sure look out for our next crossword puzzle!


1-SERVPRO has franchises located in the US and in __________?

3-We provide both residential and __________ services?

7- “Like it _____ even happened.”


2- The machine we use to control moisture levels after water damage.

4- SERVPRO’s Annual First Responder ______.

5- If you need help after property damage, give us a call at 1-800- _________.

6- SERVPRO is the official cleanup and restoration company of the _______ tour

  1. Canada
  2. Dehumidifier
  3. Commercial
  4. Bowl
  6. PGA

How Clean is Clean?

6/10/2022 (Permalink)

SERVPRO logo, script, how clean is clean, restaurant table, bathroom sink, doctor in surgical mask Understand the difference!

When discussing cleaning you commonly hear sterile, disinfected, and sanitary, these terms are words you are probably hearing a lot these days.  While these words are nearly synonymous there are slight but significant differences. As experts in the cleaning industry, we understand the distinction and are happy to share our insight with all of you!

Sterile means 100% of all soils and microorganisms have been removed from the cleaned surface.

Disinfected refers to when at least 99% of the soils and microorganism are removed the cleaned surface.

Sanitary means the soils and microorganisms have been removed from the cleaned surface and removed to a point where general good health is protected.

We home you have found this information helpful. It’s important to understand the difference now more than ever as individuals and businesses alike increasing cleaning practices now. If you have any cleaning or disinfection needs, give us a call today.

Sump Pump Maintenance

6/10/2022 (Permalink)

white background, black sump pump, water damage clean up, water damage help, local, CT, SERVPRO This is an example of a standard sump pump. Practice good maintenance to prevent water damage.

One of the leading causes of water losses is sump pump failure! Here’s some helpful tips for sump pump maintenance to help avoid water damage! Perform the following steps quarterly to inspect, test, and maintain your sump pump.

  1. Disconnect the sump pump power cord from the outlet.
  2. Remove any water in the sump basin and clear away any debris near the pump inlet screen.
  3. Plug the power cords back into the outlet.
  4. Pour a fie gallon bucket of water into the sump basin and check to see if the pump powers itself on and off properly.
  5. Inspect outside to ensure the water is being properly released to the appropriate location.

If against your efforts the sump pump fails, SERVPRO can help with the water damage and refer you to a professional as needed. We are available 24/7 if you need us, give us a call.

Relationships Matter!

6/8/2022 (Permalink)

SERVPRO logo, state farm logo, travelers logo, farmers logo, the hartford logo SERVPRO has relationships with the nation's leading insurance companies!

Business magnate Henry Ford once said, "Coming together is a beginning, staying together is progress, and working together is success." As fellow entrepreneurs we share in the sentiment! Which is why SERVPRO has many long-standing relationships with the nation’s leading insurance companies including State Farm, The Hartford, Farmer’s, Traveler’s, and many more, all to the advantage of our customers! These relationships have allowed us to understand the insurance companies’ policies, procedures, and expectations! Allowing for a more seamless claim experience! Adjusters are generally assigned claims by territory, which means often times we have worked with the adjuster handling local claims.  What that means for customers is that we are able communicate with adjusters more quickly and efficiently, reducing delays and frustrations while helping to make the claim process more manageable. If you have suffered from water damage and would like some assistance navigating the claims process call us any time!

RV Cleaning!

6/8/2022 (Permalink)

interior of RV- kitchen, table and bench seating, SERVPRO logo, vinyl floor Sparkle and shine! This RV is ready for the road!

In preparation for his next quest a local nomad called us in to prep his RV for the road. After a few adventures followed by an extended period of time without use, the treasured motor home was in need of serious attention! Our customer knew he would need some help with the cleaning. Recognizing this was a job for the pros, he contacted SERVPRO of The Windsors! We were glad to help! Our crew responded and performed an in-depth cleaning of the RV. From window and appliance cleaning, window cleaning, upholstery cleaning and power washing the exterior our crew cleaned every nook and cranny leaving no area untouched! Our customer was thrilled with the results and now more than ever, is excited to get back on the open road! Whatever your cleaning needs may be, SERVPRO of The Windsors can help you! Call our office to discuss your needs, we are looking forward to hearing from you!