What our Customers say...
My wife and I were very pleased with the response by SERVPRO after we had an unpleasant experience with another mitigation company. SERVPRO responded as soon as we called and the workers that showed up explained in great detail the remaining work that they would be performing. They were very professional in the fact that they were working behind another company, but worked very well and professional the entire job process.
I recently had to have an abatement done in my home. I was going to go through a different company whose prices were extremely unreasonable and kept going up. I called SERVPRO and everything was straight forward from start to finish. Excellent company and the employees are just delightful.
Thank you SERVPRO! We thought we could handle the cleanup but we were way out of our league. Thank you for being true professionals! And a big thank you to Tony for his help with the insurance company.
They were so nice, my wife said they were sweethearts. They work fast and methodical. Great at following directions and working on their own. I did not feel that I had to watch them 24/7. They are all great workers, well deserving of praise and gratitude.
I was very happy with the service I received from everyone who entered my house.
A couple of weeks ago there was a storm so bad a branch fell on my home damaging my roof and letting water into my attic. I called SERVPRO and they were absolutely amazing. They responded quickly removing the branch and tarping up my roof. They removed the wet insulation in my attic and dried everything. They even arranged the replacement of the insulation. I give them 5 Stars keep it up SERVPRO!
The wind from this past storm was so strong a tree branch fell on my deck tearing down my awning and busting a window. A friend of mine referred me to SERVPRO of the Windsors and I definitely would recommend them as well. Within an hour of calling them, they showed up and began assessing the damage. They cleaned up the broken glass, awning, and branch and discarded it for me. They also boarded up my window until I am able to have someone come to replace it. You can tell the team that serviced me is passionate about their jobs and helping people. Thank you.
Last week there was a huge rainstorm that flooded my basement and destroyed nearly everything I had stored in it. SERVPRO came out cleaned up the water, dried my basement, sorted through my belongings and discarded everything that was affected by the water from the rain. I literally had to do NOTHING. They are so professional and time-efficient! I would honestly recommend SERVPRO of the Windsors to any and EVERYONE!!! Thank you guys so much!
When the heavy wind knocked a tree onto my roof SERVPRO responded so fast and was so professional that the damage was much less then it would have been. The crew was very polite and knowledgeable which made me feel very confident that everything was going to be alright.
I had a flood in my basement & was so worried insurance wouldn't cover repairing all the damage that was done. SERVPRO was absolutely amazing and so willing to help keep costs as low as possible while making sure all repairs were made. The guys they had working in my home are so professional and knowledgeable. I'd recommend SERVPRO to everyone.
Thanks so much! You guys were excellent.
I would like to thank all of the SERVPRO personnel for making my move as stress free as possible. They all went above and beyond on several occasions when they were no really required to. I would happily recommend SERVPRO (of the Windsors) to anybody!
SERVPRO was awesome. No need for improvements. Everyone of the crew was very professional and worked very hard and quickly. They were there for me the whole time. Victor was wonderful. He explained everything and put my mind at ease. They were a fantastic team.
Adam, George, and Todd were great the first night May 1st, tremendous empathy and helpful. Jake was excellent and helpful, as was everyone on the phone too!
Your employees are very courteous and were very accommodating and understanding to the stress of my house being upside down.
Everyone from phone staff to field personnel has been great. Tony, Mike, Vic and Luis were outstanding, very knowledgeable and courteous. They were able to answer all our questions and address our concerns. Thanks!
Having someone that you can rely on during a rough time is really important. There isn't anything else they could've done to be better. They were the best.
Tony's crew was fantastic to work with, they were incredibly helpful.
Tony was always available to talk to and answer our questions. The on-site personnel was friendly and communicated well with us daily. They responded to notes we left and their positive and professional attitudes made me feel like we were in good hands.
We were so thankful to have assistance on a Sunday. Vic was excellent, professional, and courteous.
JR and his crew were great to work with!
The two that came out to serve my home did an excellent job, they were very professional, polite, and easy going. I was very pleased.
(SERVPRO of The Windsors has) gone above and beyond on short notice!
Thank you soooooooo much! Tj was great!!
Crew that came out was wonderful. They were very accommodating and extremely pleasant. A pleasure to work with them.
Amazing job. Everyone was so helpful. Thank you
Workers were great! Very friendly!
Team did a great job! Professional and hard working!
We had a great experience. SERVPRO team was very helpful, prompt, and informative.
This crew is fantastic! We are so grateful for the professional help!
Very professional and did excellent work. Thank you.
I am very impressed with your company, your team did a great job. Thanks for your help!
You guys are fantastic!
No recommendations (for improvement), very satisfied. Happy I used SERVPRO
Thank god for SERVPRO! While we visited our grandchildren our home had water damage. We were worried sick over it, but Victor and his team cleaned it up and took care of everything. I am so grateful for their help. I don't want to have to but I would use them again in a heartbeat.
As a business owner I've worked with several remediation companies, none of them can compare to Tony and his crew. Their the best in the business. Highly recommend!
No recommendations for improvement, they are wonderful as they are! Great crew members to have working for your company!
Great service! Very helpful! Made a tough day much better with all their help and great attitudes!
You guys are doing a great job! Thank you for all of your help!
We appreciate the prompt arrival of the team to help us during this frustrating process. Despite our loss we feel assured that SERVPRO had our best interests at heart.
With everything a 10 how do you improve?!
These guys were all amazing!!!
Great work and great people!
Thank you again. The gals were great and a pleasure to have for the week!! House looks amazing!
From the beginning of this problem at my house SERVPRO staff has made everything better. I am relaxed and confident in their job.
Efficient and outstanding!!! Addressed all issues/concerns and explanied resolution clearly!
No recommendations. Everyone was professional and they came out the night of my loss. Excellent service!
They guys were real life savers for us. We would recommend you in a heartbeat.
Everything was excellent. The personnel operated with respect and the utmost integrity.
Todd and Jose have been incredibly professional and effective. They are an exceptional representation of your company.
I thought this group was exceptionally professional. I would recommend them in a heartbeat!!
Top notch service-polite, professional, on time, thorough!
.."Truly the most professional business I have ever worked with. I've already recommended them to friends, family, and colleagues.
Thank you for your excellent service which made a stressful experience more bearable.
Made a stressful situation easier to deal with.
Everyone has been great! = ) Thanks!
Workers were very knowledgeable and cleaned and treated promptly.
Vic/Jose were a pleasure to work with. Very respectable.
Very impressed with SERVPRO staff.
I am perfectly satisfied with the job your personnel performed.
The technicians who came to my house were very informative and helpful.
I am writing to congratulate you on the caliber of the staff at SERVPRO of the Windsors. I had a claim and although to me it was traumatic, Vic, Tony and the rest of the crew/vendors, made and are still making the claim an easy process and virtually worry free for me.
My first contact was calling SERVPRO, frantic because my basement was full of water. Right from the beginning, the first point of contact was the woman who called me back after I left a voicemail on the 24 hour line.
A highly professional, courteous, and dedicated team that worked with great care. There is no doubt that they are true gentlemen.
I couldn't have asked for better service, all the guys were great and Vic kept in touch with me. I called Jackie and to tell her how satisfied I was. Great piece of mind during a stressful time!
I would HIGHLY recommend this service to others! The crew was fantastic! They took the time to explain everything and answer all my questions and made sure I was comfortable with what they would be doing. And they left the house in a safe condition for both my family and pets! Thank you!!
The crew was great. I will definitely recommend you guys. Thanks for your help.
As a business owner I have worked with my share of contractors and remediation companies. They are no Antonio Senese! Thank you Tony, your crew was fantastic, -very thorough!
I called SERVPRO of The Windsors after my washer hose broke. Sadly, I have had to work with remediation companies in the past and had a terrible experience. Your staff was incomparable! Your guys were so friendly, professional, and attentive. Thank you to your whole team for getting my home back in order!
You're guys took great care of me. Thanks for the help. I would definitely call your crew again. Thanks again.
Your team was so good to us. Thank you soooo much!
SERVPRO of the Windsors recently restored my home, addressing soot damage from gas logs. Tony and his team did a great job They were fast, fair, and friendly. Finished the job on time and pride in their workmanship shows!
I love this company!!! Ya'll do fabulous work!
Excellent service! Thank you!
Team was great, very friendly and personable!
Your staff was great. Very professional and friendly!
Very pleasant and knowledgeable.
Staff was most prompt, courteous, and attended to our needs.
They were the best!
They were very helpful and did a terrific job
Tony and his team were great, thank God there are people out like him out there.
Extremely pleased with the service.
On site personnel were very professional, courteous, and competent.
Excellent service, thank you!
I am very thankful you responded the same day
Excellent work, kind, and professional.
Everyone did a great job. I am really impressed by the crew they worked like hell!
Vic was excellent. Great service from everyone!
The gentlemen were very courteous and knowledgeable about what needed to be done and calmly assured me they would do all they could to clean up the mess ..and they did!
The SERVPRO team delivered a prompt and professional response. They did an outstanding job! Victor and team exceeded every expectation. I would HIGHLY recommend SERVPRO of The Windsors!
SERVPRO was very professional and did an excellent job.
I had an emergency sewage flood last Saturday at home. The town called you folks in. Just wanted to let you know that Vic, Jose, Eddie, Todd, and Jose were fantastic at their respective jobs and very professional. As a business owner and home owner, my wife and I were very impressed. Vic really went out of his way to explain the processes of all work performed and to explain what all the next steps were. Kudos to your crew!!!!!!! Thanks Again, Dan Webber
Nice to work with professionals!
Very cooperative. Excellent workmanship!
Let Victor do customer relations. He is a great person to have on staff!
The staff was EXCELLENT. They were very professional and courteous to myself and my customers. I cannot say enough positive things about them, except to say that I would hire them personally if I ever needed work done on my own property. They work very efficiently. If you're hiring this company you will not be disappointed!!
The gentlemen that came out were AMAZING. Very professional, knowledgeable, and helpful.