Recent Posts

Home Fire In Windsor Locks, CT

4/5/2021 (Permalink)

television burned, melting tv, house fire in windsor locks, servpor of the windsor, charred wall` Here's the television that caused the fire! Scary! Luckily no one was injured.

Working in this industry makes you a little more receptive to an emergency plan, Like the ambulance worker who never goes without a seatbelt because of what they’ve seen, we are especially cautious when it comes to home threats and property damage.

However, even with heightened awareness there are always weird and unpredictable incidents. This week our team received another unique fire loss. A home in Windsor suffered a home fire caused television which went up in flames while our customer was in their bed fast asleep. 

As a mother, I’ve thought long and hard about how careful we are to mind our children. In the home we are mindful to the threats in the kitchen, around pools, or electrical sockets, etc., but a television catching fire and then the fire spreading throughout the home?! Who could ever anticipate that? The tv was an anomaly; so how can one possibly be prepared for a scenario like this?  The frightening truth is there are not much proactive measures you can take other than to make sure your electronics are in functioning condition and the wires are intact.

Unfortunately, we cannot anticipate every threat so prepare your family with an emergency response plan.  Be prepared to respond; have a plan of action.  Talk to your little ones today, have a meeting point, and an emergency escape plan that you and your family practice at least once a year, if possible, twice!  Make sure your children know emergency numbers and when and why to dial 911, have fire extinguishers and alarms functioning in place throughout the home that you test regularly.  Be well friends!

What Is A Puff Back?

3/30/2021 (Permalink)

wall and CARPET FLOOR COVERED IN SOOT, ONE CLEAN CIRCLE WHERE DURNITURE WAS, servpro fire, ct, servpro of the windsors The circle shows the unaffected portion of the carpet as it was covered by a piece of furniture. The remaining area is effected by soot damage.

What is a puff back you ask? Great question! The term is industry jargon and not universally recognized. A puff back happens when upon starting a heating system, the system misfires and releases smoke and soot particles throughout the entire system and then into the property. Puff backs can happen with both oil and gas type furnaces, boiler units, and water heaters alike. When a heating system misfires soot and smoke particles are released infiltrating all of the surface areas and belongings in the given space.  A puff back is one of the leading causes for fire remediation and remediation for this type of loss is elaborate, extensive, timely, and costly.  Be sure to have your system regularly given maintenance to avoid a puff back and if you do experience a puff back on your property and need assistance navigating uncharted waters, we can help.

Can It Be Saved? Determining Salvageable vs Non-salvageable.

3/29/2021 (Permalink)

servpro of the windsors tech,extractng water, water on floor, photo albums in the water, damaged boxes, toys, furniture There are many belongings damaged in this picture, can you identify the salvageable from the unsalvageable?

When people suffer water damage on their properties, often there is also damage to personal belongings. So how do determine what items are salvageable and what needs to be discarded? Well, there are several factors to consider. First, we have to consider the source of the water and it’s cleanliness. For instance, if you have a water loss caused by a sink overflow it will not adversely affect belongings as much as say a sump pump loss.  A sump pump loss with sewage involved would warrant discarding and replacement of all damaged items, while the sink flow scenario would likely just require some content cleaning.

After the cleanliness of the water, next we must consider the amount of water. We’ve seen homes with mere droplets and have serviced basements with water 7 feet high, literally. Also, how long has the water gone unaddressed? Water that has lingered for an extended period can cause health effects.

The type of material is another significant factor. Items made from metal and plastic are easily salvaged.   Oppositely, drywall, carpet, and gypsum board are porous and therefore easily permeated. Permeable materials suffer the most damage and may crumble, retain odor, or lose their durability.

Additionally, we also consider the homeowner’s preference. There are times where an item may be beyond salvaging and dysfunctional but irreplaceable to the homeowner, in that case, we exhaust our efforts to improve the condition as well as possible.  

This list is a brief look into some of the factors to consider when determining whether belongings can be salvaged after water damage. If you suffer from water damage and need assistance, we can help. SERVPRO of The Windsors routinely works with property owners to compile a thorough inventory and picture documentation to ensure compensation from your insurance provider.  Call us today!

Water Damage Timeline

3/29/2021 (Permalink)

servpro clock, servpro windsor CT, servpro logo, connecticut water damage, numerical text, servpro characters Time is of the essence! Do not delay remediation!

Oh no! A pipe broke in your home! You think it happened overnight and you got your wet and dry vac out right away. You think the damage is minimal. Is it? Let’s breakdown the water damage timeline.

Immediately water is released and begins to saturate your property and personal belongings.

Within minutes water is absorbed into walls, floors, upholstery, and belongings. Electrical sockets are compromised.

After an hour or two, the drywall has swelled, metal surfaces begin to tarnish, furniture beings to warp.

After 48 hours mold growth begins, foul odor forms, metal rusts and furniture warping is extensive.

After one-week, structural safety is compromised, and the water is now biohazard-contaminated and poses health risks.

The effects of water damage can escalate quickly if not promptly and properly remediated. Be sure to include your favorite remediator in your list of emergency contacts to expedite the remediation process!  

Award Winner

3/22/2021 (Permalink)

servpro logo, script, green, box, awards in black squares, servpro franchise website Make helping others your legacy.

And the award goes to… SERVPRO! We are delighted to share SERVPRO has once again earned Entrepreneur Magazine’s recognition as the #1 Cleaning and Restoration Company and #10 overall in the Franchise 500! The title of #1 franchise in the cleaning and restoration industry is a title we have earned for the past consecutive twenty-one years! We are working hard to make it twenty-two!

A big shoutout to our sister franchisees across the country for their contribution as this recognition was collectively earned and a big thank you to the property owners, businesses, and municipalities that have entrusted us with keeping their homes, businesses, and family’s well-being.

We are pleased our efforts to help our communities were successful and thank everyone for the acknowledgment. We look forward to earning the honor again next year.

Here to Help.

2/19/2021 (Permalink)

servpro logo, flame, covid rna, mold spores, water SERVPRO! Responding to all your property needs!

There is a lot going on in the country right now! We have the ongoing pandemic, civil unrest, and catastrophic, unparalleled weather events. SERVPRO of The Windsors understands these are unfamiliar and challenging times and we want to help! We are standing by and ready to respond to all emergencies. Keep reading for a quick recap of the issues SERVPRO is responding to both locally and nationally.

Water Damage Cleanup/Restoration – We are prepared with the equipment and staff to remove water quickly and efficiently from your property and mitigate subsequent damages.

Fire/Smoke Restoration – We can perform any necessary board up's, packing, or any other fire related service needs.

Mold Removal – Water damaged homes will be susceptible to mold, we can help.

Virus & Biohazard Cleanup – We provide COVID19 disinfection cleaning services to both residential and commercial properties.

We are available 24/7. Do not hesitate to call. We hope everyone stays safe.  

Commercial Water Loss

1/26/2021 (Permalink)

commercial hallway with carpet and wall, drying equipnet in place, servpro logo, windosr ct "Like it never even happened."

One loss our team responded to this week is a commercial water loss in Windsor, CT. A financial company with a large and beautiful building suffered from water damage caused by a water line to their instant hot. This type of loss is more common than people think. People are also surprised by how much water can be released when the machinery fails. Consider this your reminder to check the conditions of your lines and hoses!

This property we are remediating has over 7,500 square feet affected by the water. Our team came in straight away.  We have extracted all the water and have now set up drying equipment, pictured here. Notice the equipment is set up to prevent any interference to the business. The business has already been adversely affected by the water damage, SERVPRO of The Windsors works to prevent secondary damage, including business disruption. If your business experiences water damage, we can help keep your doors open too.

Impending Weather

12/24/2020 (Permalink)

Christmas tree with servpro logo tree topper in the rain, ornaments, bows gingerbread man We are in for a rainy Christmas Day!

It would not be 2020 if Christmas Day did not have any commotion, am I right? The treat of the day will be hurricane-like winds, along with the heavy rains. Combine those two factors with the large amount of snow on the ground leftover from last week’s storm and there’s a chance you may have some new visitors this year, us, SERVPRO!

While we are taking a comedic tone, we know strong winds and heavy rain can really cause severe property damage.  We wanted to take a moment to remind you, we will be available throughout the holiday to respond to any emergencies. We hope you do not need us but will be here if you do. We wish you all have a safe and happy holiday. Merry Christmas from our family to yours.

Frozen Pipe Response Plan

12/23/2020 (Permalink)

Tips to avoid frozen pipes Follow these quick and easy steps to address frozen pipes!

While we all hope to avoid frozen pipes in the winter. The reality is through all efforts pipes are going to freeze and water damage will occur as result. It is an unfortunate reality. If you should meet this fate it is better to be equipped with a response plan. So here are four quick and easy tips of action to perform if your pipes have ALREADY frozen over.

First, locate the water main shut-off valve and turn off the water

Second, open the faucet so thawing water can flow freely & relieve pressure

Third, warm the pipes w/ a space heater or hairdryer

Fourth, close faucets and turn on water

Fifth, check for leaks

After taking these initial steps you find leaks causing water damage follow the next two steps:

Protect your belongings

Call SERVPRO of The Windsors! We will take it from here.

Go With the (SERV)PRO’S!!

12/21/2020 (Permalink)

office building, desks, wter coming from ceiling, servpro logo, CT water damage, files, partitions Protect your business by trusting professionals!

We trust specialists with our medical needs, vehicle needs, and even for the perfect floral arrangements. Across all areas, services are specialized. So when your business suffers property damage why should this be any different? Why would you trust your custodian with your remediation needs? Instead, call the experts.  SERVPRO of The Windsor’s has a team with over a century of combined experience.  Our team responds weekly to commercial property damage. No matter how big or how small the loss. We have seen countless unique scenarios and have never come across a job we couldn’t handle. We like to call ourselves Figure-it-outers! Where there is a will, there is a way! Each experience equips us with new information and insight we use to educate ourselves, colleagues, and customers. We then use the information as one more tool in our arsenal to better serve our customers. If you have a commercial service need please contact us today.