Recent Water Damage Posts

Emergency Water Damage Tips

12/23/2019 (Permalink)

Silver sink plumbing leaking water on grey background with SERVPRO of The Windsors Photo Turn off the water source as soon as possible!

Having any loss is devastating and responding when you’re in a state of panic is not always easy. When you have a water loss there are some steps you can take to prevent further and secondary damage. Here are some emergency water damage tips that the experts here at SERVPRO of The Windsors have gathered that can help you take action immediately after a water loss while you wait for our emergency response team to arrive:

  • Shut off the water source if possible.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if the ceiling is wet and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines, or other colored items on wet carpeting.
  • Most importantly, call SERVPRO of The Windsors at 860-627-0763.

The Cold Weather is Upon Us!

11/7/2019 (Permalink)

Frozen garden hose pipe with with icicles hanging from it & Orange SERVPRO of The Windsors Logo 'Tis the Season for frozen pipes!

Did you know more water damages are caused by broken pipes, plumbing, or appliance malfunctions, than from weather-related issues? A frozen water line can cause your pipes to burst and cause extreme damage to your home. Be sure to get ahead of the winter season by prepping your home. Here are some tips and tricks to preventing your pipes from freezing and/or bursting.

  • 1. Keep your home at a reasonably heated temperature. 
  •  2. Place fans around your home to help circulate warm air into the cooler areas in the home.
  •  3. On colder days consider keeping doors on and cabinetry or closets that contain exposed pipes open so that the warm air can reach them.
  •   4. Be sure to disconnect your garden hose, I don’t think you’ll be needing it any time soon.
  •  5. In places where water flow is reduced turn the faucet on & apply heat to the vulnerable pipes using a hairdryer. As the pipe heats up any ice will melt and in turn, the water flow will increase.

Avoid freezing pipes…. Lastly, if this does happen to you do not wait! Call SERVPRO of The Windsors to come out and take care of your remediation needs!

A Rainy Halloween

10/31/2019 (Permalink)

black background with three neon green pumpkins with carved out faces, servpro logo-orange with white script Happy Halloween from SERVPRO of The Windsors!

Happy Halloween!  It’s a rainy Halloween this year.  Sadly, many towns are postponing trick or treating. It is disappointing news, don’t shoot the messenger! We just want to take a moment to remind our Connecticut and Massachusetts customers that even though it is raining, even though it is a holiday, and even though it’s a pleasantly warm day, we are around if you need us! 

We are experiencing heavy rains today, should that cause you any headaches in the form of water damage, give us a call! Groundwater, roof leaks, water intrusions through unidentified sources; whatever the situation, we are can help. 

If you do not need us today, we are here tomorrow too. We hope everyone has a safe and spooktacular Halloween! We are looking forward to some chocolate goodies ourselves!

Water Damage Dictionary!

10/14/2019 (Permalink)

servpro logo with green back drops with water droplets SERVPRO understands water damage!

Unless you’ve experienced water damage or work in the industry some of the jargon may be unfamiliar to you. Here is your introduction to water damage a la a water damage dictionary.

Water Damage Dictionary:

Air movers: – Air movers are used to move the air, these machines rotate/shift the air so the dehumidifiers can capture water vapor

Dehumidifier/dehumidification – Dehumidification is the process of removing water vapor from the air, dehumidifiers are the machines that extract the vapor

Drying goals: –The percentage or point a material needs to reach before it is determined to be dry.

Drying time: -The number of days it takes for all materials to reach their goal. Drying is not complete until all affected materials have been returned to their pre-determined drying goals.

Evaporation: – The process of changing water from a liquid to a vapor.

Humidity ratio: – The amount of water vapor that a volume of air contains by weight. Humidity

ratio is directly related to vapor pressure.

Moisture content: – The measurement of the amount of moisture contained in a material,

expressed as a percentage.

Moisture level: – The measurement of the amount of moisture contained in a material on a

relative scale.

Mold – A fungi, can be dangerous, grow as a result of moisture

Monitoring – Water projects should be monitored at least once every other day. Daily readings should

include all applicable air, equipment, and HVAC output readings.

Open drying system: – This method uses outside air to reduce the indoor humidity.

Permeance: – Permeance is the ability of water vapor to pass through a material.

Relative humidity: – Ratio of moisture in the air as a percentage of the total moisture-holding capacity.

Safety issues: – Things that can be potentially dangerous or harmful to our customers and employees.  

Sanitizer – A product designed to significantly reduce, however, not eliminate, microorganisms.

Sterilizer – An antimicrobial agent which is designed to kill all forms of viruses, bacteria, and fungi.

Water Classifications!

10/14/2019 (Permalink)

Cover of text book, script Standard and reference guide for professional water damage restoration SERVPRO is an IICRC ceritified remediator!

Psychology has the DSM V, Christians have the Bible, remediators have the IICRC’s S500! The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a certification and standard-setting organization for the inspection, cleaning, and restoration industries. The S500 is the standard and reference guide for professional water damage restoration. The S500 is our rule book!

The first determination to be made when assessing water damage is the Category and Classification. In this blog, we are going to talk about water classifications. Click here to learn about water categories...

The IICRC defined water classifications as wet an area, room, or structure is. Rules of water category classifications are such:

Class 1- Scenarios with the least amount of water intrusion.  Minimal water damage, high probability of salvageability of wet materials. Porous materials are less than 5% of the combined floor, wall, and ceiling surface area and where low evaporation materials have absorbed minimal moisture.

Common course of action, in-place, drying typically 3 days

Class 2- Represents cases with a significant amount of water intrusion. Porous materials represent 5% -40% of the combined floor, wall, and ceiling surface area in the space and low evaporation materials have absorbed minimal moisture.

Common course of action-removal of unsalvageable materials, drying typically 3-5 days

Class 3- Greatest amount of water intrusion. Porous materials represent over 40% of the combined floor, wall, and ceiling surface areas, low evaporation materials have absorbed significant moisture.

Common course of action-removal of unsalvageable materials, drying typically 4-6 days

 Class 4- Water damage that involves a significant amount of water intrusion and a specialty remediation process, low evaporation materials have significant moisture.

Common course of action- Remediation plan will require specialty drying equipment, extensive demolition, and/or extended drying

Types of Dehumidifiers.

10/14/2019 (Permalink)

Small green and black dehu with servpro logo against black backdrop This LGR dehu is great for its small size and manageability!

Dehumidifiers are the single most important piece of equipment in our arsenal.  However, as with all things, there are different types for different situations…lets dissect….

The 4 most common dehumidifiers are desiccants, refrigerants dehumidifiers, low-grain refrigerant dehumidifiers, and conventional refrigerant dehumidifiers.  

Desiccant dehumidifiers – This kind of dehumidifier creates the lowest humidity ratio, which means that it also creates the lowest vapor pressure.

Refrigerant dehumidifier – This kind of dehumidifier is the most energy-efficient type of dehumidifier. It performs efficiently down to 70°F. It is usually the most efficient dehumidifier to use in warm, wet environments.

LGR -Low-grain refrigerant dehumidifier – This kind of dehumidifier removes water vapor from the air using a process called condensation. LGR dehumidifiers continue to remove a significant amount of water vapor below 40 grains per pound.

Conventional refrigerant dehumidifier – This kind of dehumidifier loses efficiency as the air dries below 55 grains per pound. It removes water vapor from the air using a process called condensation

When considering a dehumidifier for your personal use in your residential property, the best option is a refrigerant dehumidifier.  Consider your home size to further narrow down your selections.  We hope this information has been beneficial, as we are always #heretohelp!

3 Different Water Loss Categories

9/11/2019 (Permalink)

Water damage categories (clean water) sink full of water, (grey water) washer machine,  (black water) overflowing toilet Water Damage Categories & Examples of Their Sources

Water has many benefits such as keeping us clean, hydrated, and mother nature relies on water for the earth to grow the fruits and vegetables we consume. Everyone knows the benefits we reap from water, but how often do we stop and think about the different impact it can have in unique situations? In the mitigation field, we see those impacts daily, a majority of the losses we respond to are in fact caused by what? Water. A simple leak caused by a dishwasher or overflowing bathtub may seem so simple, but if it isn't addressed promptly and correctly can quickly become a larger nuisance and can even be harmful to you and your loved ones.  Below are the different 3 Categories of water and some of their different sources.

Category 1: 

Cat 1 also known as clean water, originates from a sanitary source and doesn't pose a substantial risk. 

Examples: ice, snow, or rainwater. A broken water line, an overflowing sink, or bathtub.

Category 2: 

Cat 2 water also known as grey water is water that is contaminated and poses a potential risk of causing harm to humans if contact is made

Examples: washer machines & dishwashers overflows, toilets that contain only liquid contaminates, &  category 1 water that was not promptly been removed can be reclassified as category 2 water.

Category 3:

Cat 3 water also known as black water is grossly unsanitary and can be extremely harmful if contact is made.

Examples: Toilet backflows that originate from beyond the toilet trap, sump pump failures, flooding of rivers, & mold-contaminated water  

Commercial Water Damage at LL Bean

12/21/2016 (Permalink)

Our team on site at LL Bean for water remediation.

Imagine this, you’re a retailer, it is December 20th, 5 days to Christmas and you have a pipe break which released a large amount of water through your building, what do you do? You call SERVPRO of course!  This scenario is the exact nightmare our customer at LL Bean experienced.  During peak holiday shopping hours LL Bean at Evergreen Walk in South Windsor, CT had to close their store and remediate the water damage! LL Bean called us here at SERVPRO of The Windsors and we immediately responded.  We overstaffed the job to accelerate the remediation process!  Our crew worked vigorously to get the store back up and running as quickly as possible.  The likable staff at LL Bean was pleasantly surprised at how quickly after the loss we were able to get the doors back open!  We understand how crucial it is for businesses to continue operating even after devastation and are proud to work with fellow businesses to achieve this goal!

Faster To Your Water Damage Event

11/9/2016 (Permalink)

SERVPRO of The Windsors provides 24 hour fire and water damage restoration service!

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of The Windsors provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of The Windsors arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –860-627-0763

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of The Windsors

SERVPRO of The Windsors specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.